As a highly experienced and dedicated professional, I have had the privilege of working in various roles within the healthcare industry. With a solid background as a certified nurse, I spent a decade providing compassionate care to patients with neurological disorders. This invaluable experience allowed me to develop a deep understanding of patient needs and the importance of personalized care. Seeking new challenges, I transitioned to the pharmaceutical sector, where I established a Patient Support Program (PSP) to ensure optimal care for patients. This role allowed me to combine my clinical expertise with a focus on improving patient outcomes and enhancing their overall experience. Driven by a passion for continuous growth and development, I then ventured into marketing and leadership roles. As an integration lead during a merger between two companies, I successfully navigated the complexities of change management and transformation. This experience honed my skills in strategic planning, team management, and fostering collaboration. Currently, I serve as a Customer Experience and Capabilities Lead, where I am at the forefront of driving transformation towards digital and omnichannel engagement. I am deeply committed to leveraging technology to enhance customer experiences and improve healthcare outcomes. Beyond my professional pursuits, I have a keen interest in personal development and mindfulness practices. I believe in the power of self-reflection and continuous learning to unlock one's full potential. I am excited to share my knowledge, experiences, and insights with aspiring professionals and make a positive impact on their career journeys.
My Mentoring Topics
- Prioritization
- Ability to say "no"
- Self-Management
- Time-Management
- Stress Management
- Emotional Management
- How to manage well-being
- How to disconnect
- Getting the best of hybrid Ways of Working
- Self-development
Michaela didn't receive any reviews yet.
You need to be logged in to schedule a session with this mentor. Please sign in here or create an account.