Strategic Technical Account Manager with 8+ years of experience implementing SaaS solutions across European markets. Proven track record of increasing customer satisfaction (50% NPS improvement) and driving technical integrations. Expert in APIs, SQL, and solution architecture with demonstrated ability to simplify complex technical concepts. Trilingual (English, French, Arabic) professional focused on delivering scalable customer success solutions.
My Mentoring Topics
- API
- SQL
- Customer success solutions.
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