A visionary people-first Product leader with wide expertise across Product, Engineering, Data and Marketing. thanks to 20 years of international experience leading global product and engineering teams, a computer science degree and an MBA.

My Mentoring Topics

  • Product Management
  • Product Leadership
  • Product Discovery and Delivery
  • Dual Agile Track
  • Product Management Resources

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Strong Product People - A Complete Guide to Developing Great Product Managers
Petra Wille

Key Insights The role of product people: The book emphasizes that product people, especially Product Managers (PMs), are pivotal in the success of any product-centric organization. Developing product people: It provides comprehensive guidance on how organizations can create and foster a culture that helps product people to grow and thrive. Product discovery and delivery: The book delves into the importance of product discovery and delivery, highlighting their significance in the product development life cycle. Stakeholder management: The author stresses the role of PMs in stakeholder management, explaining how they can create value by aligning stakeholders towards a common goal. Feedback and development: The book suggests practical ways for PMs to solicit and leverage feedback for their development and for the improvement of their products. Product strategy: The book provides insights into how PMs can effectively develop and implement product strategies, drawing on real-world examples. Product leadership: It also explores the distinct yet interconnected role of product leaders, who should be able to guide PMs while creating a conducive environment for them to thrive. Product management skills: It outlines essential skills for PMs, such as communication, decision-making, strategic thinking, and influencing, among others. Career development: The author offers advice on how PMs can manage their career development, suggesting ways to navigate through the challenges and opportunities in their career path. Product management tools and techniques: The book presents a variety of tools and techniques that PMs can use to boost their efficiency and effectiveness. Product management in different contexts: It discusses how product management can be adapted to different contexts, including start-ups, scale-ups, and large organizations. Deep Dive into the Content Petra Wille's "Strong Product People: A Complete Guide to Developing Great Product Managers" is a comprehensive guide that primarily targets product managers and product leaders. It aims to provide insights, techniques, and strategies to help them excel in their roles. Wille begins by emphasizing the importance of product people, especially product managers. She provides a succinct yet comprehensive definition of the role and responsibilities of product managers, highlighting their critical function in driving product success in any organization. The book then discusses how to develop product people. Wille suggests that organizations should foster a culture that permits the growth and development of product people. She argues that organizations should provide support, mentorship, and continuous learning opportunities to help product people thrive. Next, the book delves into the importance of product discovery and delivery. Wille provides an in-depth explanation of these two crucial aspects of the product development cycle. She presents practical examples and strategies to help product managers effectively manage both processes. The book also highlights the role of product managers in stakeholder management, which is often overlooked. Wille explains how product managers can add value by aligning various stakeholders, including customers, business leaders, and developers, towards a common goal. Furthermore, the book explores how product managers can use feedback for their development. Wille suggests that product managers should actively seek feedback from different stakeholders and leverage it to improve themselves and their products. Wille also provides insights into product strategy development and implementation. She uses real-world examples to illustrate how product managers can develop and execute effective product strategies. In addition, the book outlines the essential skills for product managers. These include communication, decision-making, strategic thinking, and influencing, among others. Wille provides practical advice on how product managers can cultivate these skills. Moreover, the book offers guidance on career development for product managers. It provides advice on how product managers can navigate through the challenges and opportunities in their career path, suggesting strategies for career advancement and personal growth. The book also presents a variety of product management tools and techniques. These tools and techniques, according to Wille, can help product managers improve their efficiency and effectiveness. Lastly, the book discusses how product management can be adapted to different contexts, such as start-ups, scale-ups, and large organizations. Wille explains that while the core principles of product management remain the same, the approach can and should be tailored to the context. In conclusion, "Strong Product People: A Complete Guide to Developing Great Product Managers" is a comprehensive guide that provides practical insights, strategies, and techniques to help product managers excel in their roles. It is a must-read for anyone involved in product management, regardless of their experience level.

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The Making of a Manager - What to Do When Everyone Looks to You
Julie Zhuo

Key Facts and Insights Management is Not About Power: This book emphasizes that good management is not about exercising power over others, but about guiding and supporting them. Effective Communication: Zhuo stresses the importance of clear, concise, and open communication as an essential tool for effective management. Building Trust: Building trust is integral to successful management. It is gained through consistency, honesty, and delivering on promises. Self-Reflection: The importance of self-awareness and reflection in understanding one's management style is crucial. Growth Mindset: Embracing a growth mindset and encouraging it among your team members plays a significant role in achieving success. Delegation: Effective delegation is a key skill that a manager must master. Zhuo provides guidance on how to delegate tasks effectively and empower your team. Feedback Mechanism: Constructive feedback is critical in a team's growth and development. Zhuo discusses how to give and receive feedback effectively. Conflict Resolution: Zhuo provides valuable insights on how to handle conflicts and disagreements within the team. Adaptable Management Style: The book emphasizes the need for managers to adapt their style to different people and situations. Goal Setting: Zhuo highlights the importance of setting clear, achievable goals for the team and the role of managers in tracking progress. Building a High-Performing Team: The book provides practical advice on how to build a high-performing team. An In-depth Analysis of the Book "The Making of a Manager - What to Do When Everyone Looks to You" by Julie Zhuo is a comprehensive guide to effective management, based on her experience as a manager at Facebook. The book is not merely a recitation of management theories, but a practical guide filled with personal anecdotes, case studies, and clear, actionable advice. Zhuo begins by demystifying the role of a manager by stating that management is not about power, but about guiding and supporting others. This is a refreshing take on management, which often gets misconstrued as a role that wields power over others. One of the book's key themes is the importance of effective communication. Zhuo emphasizes that clear, concise, and open communication is vital in managing teams effectively. This aligns with the 'Communication Competence Model' by Spitzberg and Cupach, suggesting that effective communication involves both the message's content and relational aspects. Another significant insight from the book is the importance of building trust. Trust, as Zhuo explains, is an integral part of successful management, earned through consistency, honesty, and delivering on promises. This aligns with the 'Trust Equation' proposed by Maister, Green, and Galford, suggesting that trust is a function of credibility, reliability, and intimacy. Zhuo underscores the importance of self-reflection in understanding one's management style. This concept aligns with the Johari Window model, which emphasizes self-awareness as a crucial aspect of personal and interpersonal understanding. The book also highlights the significance of adopting a growth mindset, a concept popularized by psychologist Carol Dweck. Zhuo discusses how a growth mindset encourages continuous learning, resilience, and adapting to new challenges, all of which are vital traits for a successful manager. Zhuo provides valuable insights on delegation, a critical skill that many managers struggle with. She gives practical advice on how to delegate tasks effectively, ensuring that the team members feel empowered and not micromanaged. Feedback is another crucial area that Zhuo explores in-depth. She discusses how to give and receive feedback effectively, emphasizing that constructive feedback is critical for a team's growth and development. This aligns with the 'Feedback Sandwich' method, which involves providing constructive criticism sandwiched between positive feedback. Conflict resolution is another topic that Zhuo skillfully navigates. She provides practical advice on handling conflicts and disagreements within the team, emphasizing the importance of empathy and understanding in resolving conflicts. The book also explores the need for managers to have an adaptable management style. Zhuo emphasizes that different people and situations require different approaches, aligning with the Situational Leadership Theory, which suggests that effective leadership is task-relevant. Goal setting is another significant theme in the book. Zhuo highlights the importance of setting clear, achievable goals for the team and tracking progress towards these goals. This aligns with the SMART goals framework, which emphasizes Specific, Measurable, Achievable, Relevant, and Time-bound goals. Finally, Zhuo provides practical advice on how to build a high-performing team. She explains how to create an environment conducive to productivity and how to motivate team members to perform at their best. In conclusion, "The Making of a Manager - What to Do When Everyone Looks to You" by Julie Zhuo is an invaluable resource for anyone looking to improve their management skills. Zhuo's practical advice and personal insights provide a fresh perspective on management, making the book a must-read for both new and experienced managers.

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EMPOWERED - Ordinary People, Extraordinary Products
Marty Cagan

Key Insights from "EMPOWERED - Ordinary People, Extraordinary Products" by Marty Cagan Transformation from ordinary to extraordinary: The book emphasizes that ordinary people can produce extraordinary products when empowered with the right tools, knowledge, and environment. Product teams: Cagan emphasizes the importance of autonomous, cross-functional product teams for creating innovative products. Leadership role: The book highlights the role of leadership in empowering teams and fostering a conducive environment for innovation. Product vision: Cagan underscores the significance of a clear, compelling product vision as a guiding light for product teams. User-centric approach: The book promotes a deep understanding of users, their needs, and their problems as key to creating valuable products. Risks and failures: Cagan discusses the importance of embracing risks and learning from failures in the product development process. Continuous learning: The book advocates for continuous learning and improvement both at the individual and team level. Role of technology: Cagan emphasizes the crucial role of leveraging technology to create innovative solutions. Product discovery: The book details the process of product discovery as a means to validate ideas before development. Product delivery: Cagan outlines the importance of efficient product delivery mechanisms for successful product development. Detailed Analysis and Summary "EMPOWERED - Ordinary People, Extraordinary Products" by Marty Cagan is a compelling read that delves into the nuances of creating extraordinary products. The book's central theme is the idea that ordinary people can produce extraordinary products when provided with the right tools, knowledge, and environment. This concept resonates with my years of research and teaching in product development, where I've witnessed the transformative effect of empowerment on individuals and teams. One of the key concepts that Cagan discusses is the importance of autonomous, cross-functional product teams in the innovation process. In my experience, this approach fosters collaboration, allows for diverse perspectives, and accelerates the product development cycle. Cagan goes a step further to discuss the role of leadership in empowering these teams. The book argues that leaders should not merely manage but inspire, mentor, and create an environment conducive to innovation. This aligns with the transformational leadership theory, a concept I frequently reference in my lectures. Another critical insight from the book is the import of a clear, compelling product vision. According to Cagan, this vision serves as a guiding light for product teams, providing direction and fostering alignment. This concept is deeply rooted in goal-setting theory, which emphasizes the significance of clear, challenging goals in driving performance. At the heart of Cagan's approach to product development is a user-centric approach. The book promotes a deep understanding of users, their needs, and their problems as the key to creating valuable products. This aligns with the principles of user-centered design and human-computer interaction, topics I frequently delve into during my lectures. Cagan also discusses the importance of embracing risks and learning from failures in the product development process. This aspect resonates with the concept of a learning organization, where failure is seen not as a setback but as an opportunity for learning and improvement. On the topic of learning, the book advocates for continuous learning and improvement both at the individual and team level. This idea echoes the principles of continuous improvement and lifelong learning, which are foundational to personal and professional growth. Cagan also emphasizes the crucial role of leveraging technology to create innovative solutions. The book points out that technology isn't just a tool but a source of product innovation when used creatively and strategically. Lastly, the book details the processes of product discovery and product delivery. Product discovery involves validating ideas before development, while product delivery focuses on bringing these validated ideas to life. These concepts align with the lean startup methodology and agile development practices, which advocate for iterative development and continuous feedback. In conclusion, "EMPOWERED - Ordinary People, Extraordinary Products" by Marty Cagan offers invaluable insights into the process of product development. It presents a compelling case for empowering individuals and teams, fostering a user-centric approach, embracing risks and failures, and leveraging technology for innovation. In doing so, it provides a comprehensive guide for anyone involved in product development, from beginners to seasoned professionals.

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The Coaching Habit - Say Less, Ask More & Change the Way You Lead Forever
Michael Bungay Stanier

Key Facts or Insights from 'The Coaching Habit' Asking, not telling: The book emphasizes the importance of asking questions rather than giving orders or advice. This approach encourages engagement, learning, and growth. The seven essential questions: The author presents seven key questions that can help guide any coaching conversation, including 'The Kickstart Question', 'The AWE Question', and 'The Learning Question'. Habit building: The book underlines the importance of building habits and provides a practical model for doing so, which includes identifying the trigger, defining the new behavior, and establishing a follow-up plan. Taming the advice monster: The book highlights the dangers of becoming an "advice-giving machine" and offers strategies for overcoming this tendency. Coaching for development vs. Coaching for performance: The book differentiates between these two types of coaching and encourages a focus on development to foster long-term growth. Being lazy: Stanier suggests that coaches should aim to be lazy, meaning they should let the coachee do the work. This approach shifts the responsibility to the coachee and enables them to learn and grow. Staying curious longer: The book urges coaches to delay rushing into action and instead, remain curious for longer periods. This approach promotes deeper understanding and better decision-making. Creating a coaching culture: The book discusses the steps to create a coaching culture within an organization, including practicing and promoting coaching habits, and recognizing and rewarding coaching behaviours. Taking control of conversations: The book highlights the importance of controlling conversations in a way that fosters learning, growth, and progress. Understanding neuroscience: The author discusses how understanding the basics of how the brain works can enhance coaching techniques and outcomes. Emphasizing practice: The book emphasizes the importance of regular practice in building and maintaining effective coaching habits. An In-depth Analysis of 'The Coaching Habit' Michael Bungay Stanier's 'The Coaching Habit' is a practical guide that challenges traditional notions of leadership and presents a new approach centred on asking questions rather than giving advice. This approach aligns with the concept of servant leadership, where the leader's primary role is to serve others and foster their growth and development. The author introduces seven key questions to guide coaching conversations, each designed to elicit specific outcomes. For instance, 'The Kickstart Question' aims to initiate productive conversation, while 'The AWE Question' helps to delve deeper into the issue at hand, and 'The Learning Question' encourages reflection and learning. These questions echo the Socratic method of inquiry-based learning, where asking questions stimulates critical thinking and illuminates ideas. Stanier's focus on habit building is grounded in neuroscience. He provides a simple, effective model for habit formation, which includes identifying triggers, defining new behaviours, and establishing a follow-up plan. This aligns with James Clear's Atomic Habits' model of cue, craving, response, and reward. The book also warns against the tendency to become an "advice-giving machine," which the author refers to as taming the advice monster. This is particularly critical in today's information overload era, where the value of a leader lies more in facilitating the right questions rather than providing answers. Stanier differentiates between coaching for development and coaching for performance. While performance coaching is focused on immediate tasks, developmental coaching is oriented towards long-term growth and capability building. This distinction is crucial in contemporary leadership theory, where a balance between the two is often advocated. The author's suggestion to be lazy is intriguing. By this, he means that coaches should let the coachees do the work, fostering their autonomy, and capacity to learn and grow. This aligns with the concept of self-directed learning, which is increasingly recognized as vital in the fast-paced, ever-changing modern workplace. Staying curious longer is another key insight from the book. By delaying action and remaining curious, coaches can gain a deeper understanding and make better decisions. This approach resonates with the concept of 'slow thinking' popularized by Daniel Kahneman in his book 'Thinking, Fast and Slow'. Stanier also provides a roadmap for creating a coaching culture within an organization. This involves not only practicing coaching habits but also promoting them and rewarding coaching behaviours. This aligns with the growing recognition of the importance of a 'learning culture' in organizations. The book also highlights the importance of taking control of conversations to foster learning, growth, and progress. This skill, often referred to as 'conversational intelligence,' is seen as vital in effective leadership. Finally, the author emphasizes the importance of understanding neuroscience to enhance coaching techniques and outcomes. Neuroscience can provide insights into how people think, learn, and behave, which can greatly enhance the effectiveness of coaching. The Coaching Habit is a comprehensive guide to effective coaching, rooted in scientific research and practical experience. It presents a new approach to leadership that is not only more effective but also more fulfilling for both the coach and the coachee.

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The Hard Thing About Hard Things - Building a Business When There Are No Easy Answers
Ben Horowitz

Key Insights from "The Hard Thing About Hard Things" Embrace the struggle: The path to success is often paved with adversity and challenges. Embracing these struggles can lead to growth and character development. Management skills can't be learned in school: Real-world experience, often in the midst of crisis, is the best teacher for honing effective management skills. The importance of radical transparency: Honest communication, even when the news is bad, fosters trust within an organization. Building a good company culture: A positive, values-driven culture is essential for fostering a motivated and dedicated workforce. Decision-making in the face of uncertainty: Leaders often have to make decisions with incomplete information and under stressful conditions. The role of a CEO: The chief executive officer must be able to set strategy, communicate it to employees, and ensure its implementation. Importance of mental fortitude: Resilience and the ability to cope with stress and adversity are key traits for successful leaders. Training new managers: It's important to mentor and guide new managers, helping them develop their leadership skills. The value of a good product: At the end of the day, the quality of your product or service is key to your business's success. Peacetime CEO vs Wartime CEO: The roles and responsibilities of a CEO can drastically change based on the current state of the company. Detailed Summary and Analysis "The Hard Thing About Hard Things" is a resounding call to embrace the struggle inherent in entrepreneurship. Horowitz asserts that there is no predefined path or blueprint to success in business. He emphasizes that the most significant growth often occurs through adversity, a point that aligns with my years of experience in this field. This perspective is a departure from the conventional wisdom that seeks to avoid or circumnavigate problems, suggesting instead that we should lean into them as opportunities for learning and development. A key insight from Horowitz's book is the assertion that management skills cannot be learned in school. This aligns with the experiential learning theory, which posits that experience is the primary source of learning and development. Horowitz illustrates this point with anecdotes from his own career, demonstrating how he honed his management skills through real-world experiences, particularly during crises. The author also emphasizes the importance of radical transparency in communication. This, he suggests, is fundamental to building trust within an organization. The concept of radical transparency echoes Robert J. Bies and Maurice E. Schweitzer's work on 'interactional fairness,' which found that open and honest communication, especially during times of change, significantly impacts employees' perceptions of fairness and their overall job satisfaction. Horowitz dedicates a significant part of the book to building a good company culture. He believes that a positive, values-driven culture is crucial for fostering a motivated and dedicated workforce. This echoes Edgar Schein's seminal work on organizational culture and leadership, which argues that the assumptions and beliefs shared by members of an organization shape its culture and influence its success. Decision-making in the face of uncertainty is another key theme. Horowitz argues that leaders often have to make decisions with incomplete information and under stressful conditions. This aligns with the management theories of Herbert A. Simon, who proposed a model of 'bounded rationality' where decision-makers must work with limited information and constraints. The book also delves into the role of a CEO, with Horowitz arguing that the chief executive officer must set strategy, communicate it to employees, and ensure its implementation. This aligns with the strategic leadership theory, which suggests that the success of an organization largely depends on the strategic decisions and actions of its top leaders. Mental fortitude is another theme that resonates throughout the book. Horowitz emphasizes that resilience and the ability to cope with stress and adversity are key traits for successful leaders. This aligns with the psychological capital theory, which identifies resilience as one of the four key components of an individual's positive psychological state of development. Horowitz's emphasis on the importance of training new managers is also noteworthy. This aligns with the transformational leadership theory, which emphasizes the role of leaders in inspiring and developing their followers. Lastly, the author underscores the value of a good product. Despite all strategies and management techniques, the quality of your product or service is ultimately what drives your business's success. This aligns with the marketing concept, which states that customer satisfaction with a product or service is the key to a company's success. In conclusion, "The Hard Thing About Hard Things" provides a wealth of insights for current and aspiring entrepreneurs. The book's emphasis on embracing adversity, the importance of radical transparency, the role of a CEO, and the value of a good product provide a compelling guide for navigating the often tumultuous world of business.

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