I currently serve as the Director of Customer Success for Oji Life lab, where I support organizations who have recognized that emotions matter. I partner closely to implement Oji’s life labs focused on emotional intelligence, decision making, and new managers. I've been in customer success for two decades, always with a focus on learning products and services. I'm also an experienced facilitator and meditation guide. Additionally, I am a certified professional coach and have been called to the work of supporting my fellow humans through in turning their midlife crisis into a midlife awakening. This includes career moves, changes in relationship status, navigating the aging process, and more. My coaching style is compassionate, non-judgmental, and fun. I hold a bachelor’s degree in Management from the University of Massachusetts, Boston, a master’s degree in Adult & Organizational Learning from Suffolk University, and a certificate in Mindfulness Studies from Lesley University. I was also part of the inaugural cohort of the Sounds True Inner MBA. I completed my CPC and ELI-MP Certification with iPec Coaching in 2023. I live in Massachusetts with my husband and incredibly spoiled rescue chocolate lab.

My Mentoring Topics

  • customer success
  • transitions from large to small companies and small to large companies
  • starting a coaching business
  • mindfulness in the flow of life
S.
30.May 2024

Jen was absolutely fantastic. She is an amazing listener and provided invaluable career advice that has made a significant impact. Jen went above and beyond by sending me educational links and articles to aid in my professional development. If I could give her more than 6 stars, I absolutely would! I eagerly look forward to booking our next session. Highly recommend!

J.
25.April 2024

why can't I add more stars? Amazing experience! Super kind and gentle, it felt like talking to an old friend who really wants to help you!

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