I have over 10 years of experience excelling in Customer Success and cultivating top-tier Customer Success teams. My track record includes building and scaling teams in early and mid-stage startups. Through mentorship programs with Customer Success Collective, Catalyst, and On Deck, I have successfully facilitated numerous individuals in securing competitive Customer Success positions. I specialize in individual contributor roles within the Customer Success sphere, spanning Customer/Client Success, Onboarding, Account Management, Renewals, and Support. I have guided experienced CSMs with 1-7 years of experience and career transitioners from various industries. Whether you are new to Customer Success or a seasoned professional aiming to elevate your performance and reach the next career milestone, you are in the right place!
My Mentoring Topics
- 1. Resume review
- 2. LinkedIn review
- 3. Career strategy
- 4. Job Application Tips - How to streamline the process by using automation tools
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