I’ve spent the last 15 years interacting with or on behalf of customers from all walks of life. At PayPal, I led a Global Technical Support Team, built out Merchant Operations Teams in Spain & Italy deep-dived into the world of online gambling. I’m currently Chief Operations Officer with CloudAssist and TeamsAssist whose core focus is to help companies adopt Microsoft Teams. My passion is helping people develop and unlock the best version of themselves through coaching.
My Mentoring Topics
- Self-development
- Leading Teams
- Customer Service
- Inter-departmental collaboration
- Communication
- Coaching
S.
20.January 2025Conor is a great listener and an even better mentor! We had a really nice session where he listened to me and provided very practical advice that I can apply to tackle my challenges. I definitely recommend him!
N.
20.July 2021Really great session! So good to be able to speak openly about my career and my aspirations and get some great feedback.
R.
3.November 2020More clear ideas how to lead my team to build a good customer service (what should focus on for development) Think outside of box and how to take the initiative to connect each department to address customers' needs Focus to make team to be clear their work scopes and motive them what they need to do
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V.
18.February 2025Great session with Conor! Listened to my career goals and provided really practical advice along with useful resources. I came away with a clear plan for my next steps. Definitely helpful and would recommend!