I've spent roughly 20 years in the pre-sales technology space. I started fairly young in my early 20s as the first dedicated sales rep (AE) for a small software company. I helped build that technology firm up until 10 years in we were sold to a larger org. I spent 5 more years working with that firm continuing on with that same product line. My roles included leading that sales organization both from an AE and technical perspective, product management, marketing and beyond. Since then, I've diversified my experience and have spent time at Pegasystems and Microsoft...mainly focusing on Solution Consulting and Technical Sales. My experience shines when I can become a expert of the product I sell ultimately delivering high amounts of value for end customers. I've done this in various industries including Financial Services, Manufacturing, Distribution, Insurance and others.

My Mentoring Topics

  • pre-sales
  • getting a job
  • networking
  • how to get started in your career
  • technical sales
  • software
  • enterprise technology
  • management and leadership
  • how to build value
  • career development and progression
T.
17.February 2022

Great session with you! I appreciate all the advice and feedback to move forward in my job search. Thank you!

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The Like Switch - An Ex-FBI Agent’s Guide to Influencing, Attracting, and Winning People Over
Jack Schafer, Marvin Karlins

Key Insights from "The Like Switch" Friendship Formula: The book introduces a simple formula to make friends: Proximity + Frequency + Duration + Intensity = Friendship. The Golden Rule of Friendship: People like those who make them feel good about themselves, and dislike those who make them feel bad. Nonverbal Communication: The book emphasizes the importance of non-verbal cues in creating positive impressions. Eye Language: The significance of maintaining eye contact and understanding the concept of 'eyebrow flash' as a signal of recognition and acknowledgement. Active Listening: Importance of active listening and empathetic responses in communication. Influence Tactics: Techniques to influence others by creating a sense of obligation, using the scarcity principle and invoking consistency. Decoding Behavior: How to decode human behavior and understand true intentions based on non-verbal cues and signals. Manipulation vs Influence: The book clarifies the difference between manipulation and influence, emphasizing on ethical influencing. The Law of Attraction: Understanding how similarity attracts and how to use this law to win people over. Building Trust: Steps to building trust and creating lasting relationships. Analysis of the Book "The Like Switch" is a fascinating exploration into the world of interpersonal dynamics and social influence, written by an ex-FBI agent and psychologist, Jack Schafer, and co-authored by Marvin Karlins. Schafer draws on his experience in behavioral analysis to provide readers with practical strategies for influencing, attracting, and winning people over. The book begins by introducing the Friendship Formula: Proximity + Frequency + Duration + Intensity = Friendship. This formula presents a simple but comprehensive overview of the elements that contribute to the formation of friendship. It's a practical and straightforward model that can be applied to various social situations. Another critical principle discussed in the book is the Golden Rule of Friendship. Schafer asserts that people like those who make them feel good about themselves, and conversely, dislike those who make them feel bad. This principle is a reminder of the power of positivity in our interactions and the importance of empathy in building relationships. One of the book's significant focuses is on non-verbal communication. Schafer emphasizes the importance of understanding and correctly interpreting non-verbal cues, such as body language and facial expressions, to create positive impressions. This includes the concept of 'eyebrow flash,' a brief raising of the eyebrows when people recognize each other. The book also stresses the importance of active listening in communication. Active listening involves not just hearing the words that another person is saying but understanding and interpreting them effectively. Schafer suggests that empathetic responses, such as nodding or mirroring the speaker's emotions, can significantly enhance communication quality. A significant portion of the book is dedicated to discussing various influence tactics. Schafer offers techniques to influence others by creating a sense of obligation, using the scarcity principle, and invoking consistency. However, he makes it clear that these tactics should be used ethically and not for manipulation. This distinction between manipulation and influence is an essential aspect of the book. Furthermore, the book provides insights into decoding human behavior. Schafer shares how to understand people's true intentions based on their non-verbal cues and signals. This knowledge can be particularly useful in professional settings, such as negotiations or interviews, where understanding the other party's underlying motivations can provide a significant advantage. Finally, the book discusses the Law of Attraction and provides steps for building trust. Schafer argues that people are attracted to those similar to them and explains how to use this principle to win people over. He also provides a practical guide on how to build trust, emphasizing honesty, consistency, and demonstrating understanding as key factors. In conclusion, "The Like Switch" provides a comprehensive guide on how to influence, attract, and win people over. It combines practical strategies with psychological insights, making it an invaluable resource for anyone wishing to improve their interpersonal skills. Whether in personal relationships or professional settings, the principles outlined in this book can significantly enhance one's ability to connect with others effectively.

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