It is all about People - Bringing value to People and building impactful relationships with customers and teams. I am passionate about assembling and managing customer-obsessed sales teams and growing dreams. I focus on achieving results, building a strong and engaging team culture, and possess the ability to quickly adapt to change. I love to win, but helping the team win gives me the greatest joy. 8+ years of sales experience in Customer Success and Account Management in DACH, MENAT region as well as the UK. I transitioned from being a manager of a customer success team in the SaaS eCommerce space to a global operations role. I recently transitioned from managing Customer Success teams across various regions to becoming the Global Operations Manager at Rithum. This new role allows me to leverage my experience in customer success while gaining a comprehensive understanding of the business's overall operations and strategic direction. Switching from Customer Success to Global Operations has allowed me to see the big picture and gain a deeper understanding of how the business is run. This broader perspective enables me to contribute more effectively to the company's growth and success. Are you a first-time manager, who recently stepped into a leadership role? Or do you want to change sectors/ industries/ roles within the same company? Let me make your life easier by sharing my lessons and tips for setting you up for success. I optimize my life around learning new things, insightful conversations, spending quality time with people I love, and helping others grow. I could talk about things like personal development all day long. Sometimes I worry that I won't be able to read all the books I want in this lifetime.

My Mentoring Topics

• Guide to Leadership for First-Time Managers
• Career transitions
• Change Management
• Motivation
• Global Operations
• Customer Success
• Time Management
• Project Management
• Executive C-level stakeholder management
• Career Advice & Self Mastery: Taking a career leap
• Team Leadership
• E-commerce
• Travel tech
• Software Sales
• B2B