Tushar Gawande

I am a business-focused Strategic Service Delivery and Global Operations leader with 20 years of experience guiding globally dispersed organizations through successful transformations, process optimization, and capability center scale-ups. My passion lies in helping individuals and teams translate strategic goals into operational success while creating long-term value for global stakeholders.
Over the course of my career, I’ve worked across the globe while leading the setup and scale-up of GBS & GCC from the ground up. I’ve built and developed high-performing teams, delivered on efficiency and effectiveness, and driven continuous improvement in complex, multicultural environments.
I specialize in bridging business and technology, aligning global operations with corporate goals, and enabling stakeholder satisfaction through service excellence. My experience spans shared services leadership, project and change management, governance frameworks, stakeholder engagement, and ROI-focused transformation.
As a mentor, I support professionals navigating careers in shared services, GCC’s, GBS’s. Captive setups, global operations, Leadership, and business transformation—whether you're building delivery teams, leading transitions, or scaling strategic impact in your organization. I'm especially passionate about helping future leaders develop cross-functional agility and global business acumen.