Nikhil Shahani

Experienced leader with over 11 years in guiding companies through IT, digital, cloud, data, and insight strategy transformations. A proven leader specializing in Generative AI, Artificial Intelligence/Machine Learning, digital transformation, cloud computing, and data analytics. Expert in strategy development, operating models, cloud engineering, and DataOps & DevOps. Experience highlights includes:

★ AI and Generative AI-Driven Enterprise Transformation: Specializing in the rapid evolution of agentic workflows across various industries and functions as AI models continue to improve.

★ Digital Transformation: Leading the reimagining of digital engagement and customer experiences through cloud platforms. Implementing Generative AI, Marketing/Sales/Service/Commerce Cloud solutions to reduce service costs using cutting-edge technologies such as AI/ML, Conversational AI, RPA, and Insight Analytics.

★ Data/Analytics/AI Leadership: Spearheading analytics transformation with scalable AI/ML solutions, promoting industrialized data science strategies, offering AI/ML as a service, establishing Analytics Centers of Excellence (CoEs), and aligning business use cases.

★ IT Leadership: Facilitating the migration of value to the cloud, transforming and restructuring IT departments, improving governance, optimizing costs, and driving DevOps engineering transformations.