Harjoth Singh

My journey has been one of continuous learning, adaptability, and impact. I am passionate about helping organizations unlock the full potential of technology through customer-centric strategies. Whether it’s driving revenue expansion, scaling customer success teams, or launching new initiatives, my focus is always on delivering measurable business outcomes. Over the years, I’ve had the incredible opportunity to grow alongside the company, contributing to its transformation from a startup to a global leader in AI-powered hiring and proctoring solutions. Today, as an Associate Director of Customer Success, I lead strategic initiatives that drive adoption, retention, customer advocacy and revenue expansion at scale.

Some of my Key Achievements:

1. Scaling the Organisations Revenue from 100k to 6M USD ARR
2. Collaborating on building & deploying a New Product Line Proctoring now contributing 30% of Total Revenue.
3. Establishing and Driving the Customer Success function.
4. Managing & Scaling the Largest Enterprise Customer from $1K to $1.5M ARR over a 7 year period