Christian Saliger

Christian Saliger

Customer Experience Leader (CRM & Loyalty Expert 20+ years)

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Within my professional life, I have often been able to benefit from great mentors. This applied to both professional and private areas. Therefore, I am very happy to share my knowledge and experience with mentees.

-More than 20 years of intersectoral professional experience in various management
positions in Customer Experience (CEM), CRM and Loyalty)

-Customer Experience University Lecturer

-Sen. Director Guest Engagement & Experience at Steigenberger Hotels AG, a member of Huazhu,
one of the world’s largest, most innovative and fastest-growing hotel companies

-In-depth knowledge of the development and realisation of data-driven (customer insights-based) marketing and sales strategies

-Proven track record of success, speaker and university lecturer

My Mentoring Topics

CRM
Customer Experience
Loyalty Management
Customer Insights
Campaign Management
Customer Centricity