
Carlo Baptista
Head of Change at Absa Bank (previously part of Barclays Plc)
In a world where innovation is all around us, there is no industry untouched by change.
I'm convinced that transformation through strategic change, the type that challenges the status quo and is driven by vision centered around the customer and enabled by technology, is key to thriving in an ever-changing financial services environment.
I'm Carlo. A director/executive-level professional with 25 years experience, specialising in Enterprise Portfolio, Programme and Project management, Business Transformation, Strategic Planning, IT Service Management and Banking Operations.
I have excellent leadership, interpersonal communication, presentation, organising and influencing skills, with a proven track record of building teams, capabilities, and technology to deliver business strategy in complex environments across multiple countries, cultures and time zones with remote, onsite, permanent and contracted teams.
My strategy and vision draw on deep entrepreneurial roots where I have built and worked in multiple start-ups. Commercially switched on, I bring divergent, creative and entrepreneurial thinking together with Executive Corporate Change Expertise to enable transformation.
I'm driven by my purpose to create a better tomorrow for all, and to live a full and good life. I value self-awareness, customer-centricity, accountability, compassion and excellence.
I love giving back, which is why I am registered with The Mentoring Club. Please reach out and let's get started with your transformation!
My Mentoring Topics
Executive Change Leadership
Separation & Divestiture
Project Portfolio Management
Banking Operations Management
Business Intelligence Analysis
Financial Services Innovation
Digital Strategy & Product Development
PMO, PRINCE2 & Agile
Business Requirements Planning
Enterprise Architecture
SDLC & Systems Integration
Process Improvement & Optimisation
IT Strategy & Frameworks
Operations Management
ITIL Service Delivery
Governance & Compliance
Financial Risk Management
Stakeholder Relations
HR & Budget Management
Large-Scale Scrum (LeSS)
Negotiation & Deal Closing
Exco Presentation & Reporting