Arunkumar Panchanana

Arunkumar Panchanana

IT Manager

English
ಕನ್ನಡ
LinkedIn

I am an experienced Information Technology Leader with a demonstrated history of working in the IT industry. With nearly a decade of experience, I currently serve as a Leader, driving service excellence through effective leadership. My expertise lies in IT Service Management, IT Service Delivery, IT Operations Management, and Project Management.

My leadership experience extends to previous roles where I collaborated with management and teams to ensure service delivery excellence. I am passionate about coaching and mentoring team members, and improving processes and knowledge to achieve faster resolution times for customers.

My Mentoring Topics

IT Service Management Best Practices
Leading and Developing High-Performing IT Teams
Optimizing IT Operations and Processes
Enhancing Customer Experience in IT Service Delivery
Data-Driven Decision Making
Project Management for IT Implementations
Knowledge Management and Self-Service Strategies
Career Growth in IT Leadership
Mobile Device Management and IT Asset Lifecycle
Navigating IT Escalations and Problem Resolution
Recruitment and Training of IT Support Staff
Service Desk Operations and Management