Adedayo Adesoji
Quality Assurance Manager at Mulltichoice Nigeria Limited
English
Yorùbá
I am a creative professional with strong insight into idea conceptualization, development, and implementation. As a Certified Business Analysis Professional with over 15 years of experience in customer service and customer experience, I have successfully implemented solutions that transformed business operations and delivered measurable value through cost savings and improved efficiency.
My Mentoring Topics
"Driving Digital Transformation in Emerging Markets Through Low-Cost, Scalable Data Solutions"
In this mentoring session, I will share how professionals in resource-constrained environments can harness accessible tools like Power BI, Google Looker, and no-code platforms to build impactful, scalable solutions that improve operational efficiency, customer experience, and safety outcomes. Drawing from my experience leading digital initiatives across sales, QA, and customer service sectors in Nigeria and beyond, I’ll demonstrate how to design user-friendly systems that require minimal training, deliver real-time insights, and significantly reduce development costs — all while aligning with business goals.
In this mentoring session, I will share how professionals in resource-constrained environments can harness accessible tools like Power BI, Google Looker, and no-code platforms to build impactful, scalable solutions that improve operational efficiency, customer experience, and safety outcomes. Drawing from my experience leading digital initiatives across sales, QA, and customer service sectors in Nigeria and beyond, I’ll demonstrate how to design user-friendly systems that require minimal training, deliver real-time insights, and significantly reduce development costs — all while aligning with business goals.