Out of the Crisis, reissue

W. Edwards Deming

Key Facts and Insights:

  1. The importance of statistical thinking: Deming emphasizes the importance of understanding and using statistics in managing businesses.
  2. The 14 Points for Management: Deming lists and explains 14 principles that can guide managers in transforming business effectiveness.
  3. Quality is key: The central theme of the book is that improving quality is not just a nice-to-have but critical for business success.
  4. System of Profound Knowledge: Deming introduces a framework of four interrelated areas that together, encompass his philosophy for organizational transformation.
  5. The Deming Cycle: Deming proposes a continuous feedback loop for process improvement known as the Plan-Do-Study-Act...

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