Key Facts and Insights from "The Art of Action - How Leaders Close the Gaps between Plans, Actions, and Results"
- Understanding the Gaps: The book emphasizes the importance of understanding the three fundamental gaps that exist in every organization - the knowledge gap (what we know and what we need to know), the alignment gap (between what we want to do and what we can do), and the effects gap (between what we expect and what actually happens).
- Prussian Military History: Bungay draws profound insights from the 19th-century Prussian military, particularly the concept of 'Auftragstaktik' or mission command, and...