Fix It - Getting Accountability Right

Roger Connors, Tom Smith

Key Facts and Insights from "Fix It - Getting Accountability Right"

  1. Accountability goes beyond just holding someone responsible for an outcome; it is about ownership, commitment, and results.
  2. The authors provide a comprehensive framework named the "Accountability Sequence" which involves four steps: See It, Own It, Solve It, and Do It.
  3. Accountability is not about punishment but about learning, growth, and improvement.
  4. There are 16 “Accountability Styles” which represent different ways individuals approach accountability, all with their own strengths and weaknesses.
  5. The authors propose a shift from a top-down approach to accountability to a more collaborative, team-based approach.
  6. ...

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Fathiyah Muen
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Fathiyah Muen MY

Learning Facilitator & Transition Coach, Mindaku Ventures