Key Facts or Insights from "The Five Dysfunctions of a Team: Team Assessment"
- Absence of Trust: This is the foundation of all dysfunctions where team members are reluctant to be vulnerable and honest with each other.
- Fear of Conflict: Teams that lack trust are incapable of engaging in unfiltered, passionate debate about key issues, causing situations where team conflict can easily turn into personal attacks.
- Lack of Commitment: Without having aired their opinions in the course of open debate, team members rarely buy in and commit to decisions, though they may feign agreement during meetings.
- Avoidance of Accountability: Without...