Key Facts and Insights from "The Advantage"
- Organizational health is the single greatest advantage any company can have. It is more important than strategy, marketing, finance, or technology.
- Healthy organizations are free of politics and confusion, which allows for increased productivity, morale, and lower turnover.
- Building a healthy organization requires cohesive leadership. Leaders must be humble, hungry, and smart – they should put the organization’s needs before their own, be diligent in their work, and possess emotional intelligence.
- Creating clarity is crucial. Leaders must eliminate ambiguity by answering six fundamental questions about their organization: Why do we exist? How...