Play Nice But Win - A CEO's Journey from Founder to Leader

Michael Dell, James Kaplan

Key Facts and Insights

  • Michael Dell started his company, Dell Inc., in his college dorm room with $1000.
  • The business model of Dell Inc. was unique at that time – it sold computers directly to customers, bypassing the traditional retail system.
  • The Dell model not only revolutionized the computer industry but also influenced other industries to adopt direct customer interaction.
  • There was an intense power struggle within Dell Inc. which forced Michael Dell to step down as CEO in 2004. However, he returned as CEO in 2007 to save the company from a financial crisis.
  • Michael Dell's leadership style...

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Anubhav Srivastava
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Anubhav Srivastava US

Founder & CEO, VocaTales, Inc.