Key Facts and Insights from "Leading Change"
- Change is a process, not an event: Kotter emphasizes that change is not a single occurrence, but rather a complex process that requires careful planning and execution.
- Eight-step process for leading change: One of the most significant contributions of the book is Kotter's eight-step process for managing change effectively.
- The importance of a sense of urgency: Kotter stresses the need for creating a sense of urgency among employees in order to drive change.
- Creating a guiding coalition: A cross-functional, committed team is crucial for leading and managing change.
- Developing a vision and...