Mismatch - How Inclusion Shapes Design

Kat Holmes

Key Facts and Insights

  1. Inclusive design is not just about accommodating those with disabilities, but about creating products, systems, and environments that are accessible to as many people as possible.
  2. Mismatched interactions occur when a design fails to meet the needs of an individual.
  3. Exclusion can happen unintentionally in design, often as a result of unconscious biases or lack of diverse perspectives in the design process.
  4. Inclusive design is a continuous process of learning, adapting, and iterating.
  5. Inclusive design can lead to innovation and create a competitive advantage in the marketplace.
  6. Three levels of inclusive design: Recognize exclusion, learn...

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