Key Insights from the Book
- Technology Adoption Life Cycle: The book introduces the concept of Technology Adoption Life Cycle, which splits the market into five segments: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards.
- Chasm Theory: A significant gap, referred to as the 'chasm,' exists between the Early Adopters and the Early Majority. This chasm represents a period of uncertainty that can cause potentially successful products to fail.
- Whole Product Concept: The concept of the 'whole product' is crucial in crossing the chasm. A whole product is more than just the product itself; it includes support, services, and...