Digital Body Language - How to Build Trust and Connection, No Matter the Distance

Erica Dhawan

Key Insights from "Digital Body Language"

  1. The concept of Digital Body Language: This is the online equivalent of facial expressions and gestures in face-to-face communication. It includes elements such as tone, timing, and style of digital communication.
  2. Importance of Digital Trust: With the rise in virtual communication, building digital trust is crucial. The book provides strategies for building and maintaining this trust.
  3. Understanding the Context: Every digital interaction has a context which influences how the message is perceived. The book stresses on the significance of understanding this context.
  4. Navigating Digital Miscommunication: Miscommunication is a common issue in digital interactions....

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