Top Insights from "The Trusted Advisor" 1. Trust Equation: The book introduces the Trust Equation, a formula that helps in understanding the components that build trust. 2. Understanding Trust: Trust involves elements of credibility, reliability, intimacy, and self-orientation. 3. Trust-Based Relationships: Building trust-based relationships are necessary for effective advising. 4. The Advisor’s Toolkit: The book presents a toolkit for advisors to achieve higher trust levels. 5. Trust is a Two-way Street: Trust-building is a mutual process, requiring both parties to be involved. 6. The Importance of Empathy: Understanding and empathizing with a client's perspective is crucial. 7. The Role of...
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