The Innovator's Dilemma - When New Technologies Cause Great Firms to Fail

Key Facts or Insights from "The Innovator's Dilemma"

1. The Process of Disruptive Innovation: The book introduces a new term "disruptive innovation" which describes how small companies with limited resources are able to challenge and eventually displace established businesses.
2. Importance of Market Demand: Companies often fail because they ignore new markets. Instead, they focus on improving their existing products for their existing customers.
3. The Role of Technology: Technology plays a significant role in disruptive innovation. It can create new markets and value networks, thereby disrupting existing ones.
4. Value of Listening to Customers: While it's important to listen to customers, it's...

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