Key Insights from "What You Do Is Who You Are: How to Create Your Business Culture"
- Business culture is not about perks or values stated on a company's website, but rather the behavior that leaders encourage and reward in their organization.
- Culture is a strategic tool that can be used to achieve business outcomes, and it can be deliberately shaped and managed.
- There are no universally right or wrong cultures, but there are effective and ineffective cultures relative to a company's strategic objectives.
- Leading by example is the most powerful way to shape culture because actions speak louder than...