Checklist Manifesto, The (HB)

Atul Gawande

Key Facts and Insights from The Checklist Manifesto

  1. Checklists serve as a tool to manage the complexity of modern professional responsibilities and to ensure consistency and thoroughness in task execution.
  2. There are two types of checklists: DO-CONFIRM and READ-DO. The former allows individuals to perform their tasks from memory and experience, pausing to confirm that everything on the checklist has been done. The latter requires the individuals to carry out the tasks as they check them off the list.
  3. Checklists should be precise, efficient, and easy to use in the most difficult situations. They should not be overly long...

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Daniel Tangney
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Daniel Tangney IE

Head of Customer Engineering, SMB + Scaled EMEA, Google Cloud